The Exceptional Advisor® understands what clients need and value. Using advanced knowledge gained through their Institute certifications, advisors can help educate and guide their clients to make the best decision for their particular financial situations. Take advantage of these online resources to better meet client needs:
Research Studies
The Investments & Wealth Institute regularly partners with research organizations to conduct research on different topics impacting advisors and their clients. Understanding the results of this research will help you to understand what clients value. Studies include:
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2020 Investor Research — This new investor research, fielded in March 2020 by Absolute Engagement, illuminates the changing client perceptions regarding their advisory relationship and outlines the steps that advisors can take to demonstrate and reinforce their value now and in the future. The research also focuses on expanding the Exceptional Advisor Model to understand how advisors need to adjust their offer when working with different client segments.
Investor Behavior in a Market Crisis — This new investor report is part of the omnibus research 2020 Investor Research. Fielded against a looming economic recession and a global pandemic in March 2020, the research took a close look at investor behavior in prior market turmoil, investor confidence, their view of their advisor relationship, and actions they took or might take with their portfolios. This study highlights the impact of global crisis on investor confidence and where advisors can provide support through practical behavioral finance strategies. Sponsored by Toews' Asset Management.
Value Of CIMA® and CPWA® Certifications — The financial advisory profession has grown dramatically in the last several decades. Today’s investors have more choices than ever before, not only in how they invest but also in advisor services. Today, advisors must differentiate themselves, provide meaningful support to clients and remain relevant by undertaking ongoing academic training and earning advanced credentials. This 2020 research study finds that the Certified Investment Management Analyst® (CIMA® ) and Certified Private Wealth Advisor® (CPWA® ) provide high value for advisors.
2020 Investor Research: The current crisis, the impact on client loyalty and the implications for your business — Each year brings new challenges for clients and advisors as the financial landscape fluctuates. This year is no different, the COVID-19 pandemic is having an impact on many aspects of our society. The world is navigating through unique challenges and rapidly emerging norms. What does this mean for advisors? It means that the current environment is one of the greatest opportunities to provide clients with meaningful support that goes beyond investments and planning. This research highlights the shifts that are occurring in clients views, provides a look at what clients need, want, and expect during an unprecedented time, and explores how advisors can support clients right now.
“Defining the Future of Wealth Management 2020,”— is a composite study that provides compelling evidence that those who thrive in the advisory profession have earned advanced professional designations—they experience (1) high client retention, loyalty and engagement, (2) enhanced team performance on a variety of metrics, (3) accelerated growth in the client base, and (4) have greater job satisfaction.
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High-Net-Worth Investor Research 2019—The 2019 High-Net-Worth Investor Study from the Investments & Wealth Institute was designed to answer two important questions for advisors and for the industry: (1) If, as the research shows, the majority of clients are satisfied with their advisor, do we need to set a higher standard than satisfaction? (2) If not, what is the path from being a good advisor with satisfied clients, to an Exceptional Advisor with deeply engaged clients?
Defining the Future of Investment Advice: Industry Dynamics and CIMA Job Analysis Study—Conducted in partnership with Human Resources Research Organization, this 2017 study explores the process and outcomes of a job analysis of 2,050 investment professionals worldwide to determine the advanced competencies professionals need to deliver the highest level of investment advice.
Building High-Net-Worth Knowledge Through the CPWA Certification—Examines how Certified Private Wealth Advisor® (CPWA®) certification correlates with superior levels of advisor knowledge and success. Fielded by the Aite Group, 2017, the study gathered input from 436 advisors, including 77 with a CPWA certification.
High-Performing Advisor Teams–Conducted in partnership with Janus Henderson Investors by Cerulli Associates, this study takes a close look at the advantages of working in a team and the distinguishing factors of the most productive teams by analyzing more than 2,800 practices operating across both solo and team-based models.
Investments & Wealth Client Research 2017–Fielded by AbsoluteEngagement.com and sponsored by Capital Group, this 2017 survey gathered input from 585 mass-affluent and high-net-worth U.S. investors with investable assets of at least $500,000 who work with a financial advisor and make or contribute to financial decision-making in the household to determine how advanced, voluntary designations or credentials support meaningful differentiation among advisors.
The Value of CIMA Certification to an Advisor's Practice–Examines how the Certified Investment Management Analyst® (CIMA®) certification correlates with practice success and career satisfaction for advisors. Conducted by the Aite Group, the 2017 study gathered input from 436 advisors, including 104 with a CIMA certification.
Investments & Wealth Institute and Strategic Growth: Continuing Education and Professional Development for Canadian Advisors–2017 survey of 347 Canadian advisors conducted by CoreData Research looks closely at the role continuing professional education and certification play in Canada's investment and wealth management industry.
Canadian Investor Research–Explores how advisors can stand out when high satisfaction and loyalty do not set them apart. This AbsoluteEngagement.com study of 444 Canadian and 585 U.S. investors conducted in 2017 examines if and how advanced, voluntary designations or credentials support meaningful differentiation among advisors.